THEPBIZ Co. – Site Policy
Last Updated: September 25, 2025
Welcome to THEPBIZ Co.! We’re committed to making your shopping experience secure, transparent, and reliable. Please read through our policies carefully before purchasing from our store.
Shipping & Delivery
Domestic Shipping: We currently ship within the United States via USPS or UPS.
Processing Time: Orders are processed and shipped within 1–3 business days. Peak seasons may require additional time.
Expedited Shipping: If you need faster shipping, please contact us for options. Additional charges will apply.
Tracking: All shipments include a tracking number sent by email.
International Orders: Coming soon.
Customized & Handmade Orders
Since most of our products are handmade and made-to-order, cancellations are not permitted after 24 hours of purchase.
For custom designs, once approved via email, they become final and cannot be returned or exchanged.
Returns & Refunds
Return Window: Contact us within 14 days of receiving your item to request a return or exchange.
Condition: Items must be unused, in original packaging, and in resellable condition. Return shipping costs are the customer’s responsibility unless the item is defective.
Refund Timeline: Refunds typically take 10–15 business days to appear.
Damaged or Incorrect Items: Report within 5 business days of delivery. We will offer a refund, replacement, or store credit.
Non-Returnable Items: Personalized or final-sale products are not eligible for returns.
Payment & Privacy
Accepted Payments: Visa, MasterCard, Discover, PayPal, Cash App, and Google Pay.
Secure Checkout: We use SSL encryption to protect your payment and personal information.
Privacy Commitment: Your personal data will never be sold. It is only shared with third parties when required for payment processing, order fulfillment, or legal compliance.
Terms & Conditions
Accounts: Provide accurate details when creating an account. Safeguard your password.
Intellectual Property: All content, features, and designs are the property of THEPBIZ Co.
Third-Party Links: We are not responsible for external websites linked from our service.
Termination: Accounts may be suspended or terminated if Terms are violated.
Disclaimer: Our site and services are provided “AS IS” and “AS AVAILABLE.”
Governing Law: These Terms are governed by U.S. law.
Privacy Policy (GDPR & CCPA Compliance)
We comply with General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA) to protect your data rights.
Your Rights
Right to Access: You may request a copy of your personal data.
Right to Rectification: You may correct or update inaccurate information.
Right to Deletion (“Right to be Forgotten”): You may request that we delete your personal data.
Right to Restrict Processing: You may opt out of marketing and promotional communications.
Right to Data Portability: You may request a copy of your personal data in a portable format.
CCPA-Specific: California residents can request disclosure of categories of personal data collected and may opt out of the sale of personal information (though THEPBIZ Co. does not sell data).
Data Retention
We retain personal information only as long as necessary for order fulfillment, legal compliance, and business operations.
For privacy inquiries, email: privacy@thepbiz.com
Cookies Policy
Our website uses cookies to improve your browsing experience.
Essential Cookies: Required for site functionality.
Performance Cookies: Help us analyze site usage.
Functional Cookies: Store preferences like language and login.
Marketing Cookies: Used for personalized promotions.
You can control cookie settings through your browser. By continuing to use our website, you consent to the use of cookies.
Warranty Disclaimer
All products are provided “AS IS.”
Handmade Nature: Because items are handmade, slight variations in color, size, or finish may occur. These are not considered defects.
No Implied Warranties: THEPBIZ Co. disclaims all warranties, express or implied, including merchantability and fitness for a particular purpose.
FAQ
Q: When will my order ship?
Most orders ship within 8–10 business days.
Q: Do you accept international orders?
Not yet — but we’re working on it.
Q: Can I cancel my order?
Orders can be canceled within 24 hours of purchase. After that, cancellations are not allowed.
Q: Can I return a personalized item?
No. Custom and personalized items are final sale.
Q: How do I track my order?
You will receive a shipping confirmation email with a tracking number once your order ships.
Q: What if I receive a damaged item?
Contact us within 5 business days with photos, and we’ll arrange a replacement or refund.
Contact Us
For any questions about our policies, contact us at: